OUR PROCESS
Let the Fun Begin!
Our streamlined project process ensures that your space is organized efficiently and effectively. We begin by understanding your needs and goals, and then develop a personalized plan that meets your unique requirements. The Squad then executes the plan, organizing your space with care and attention to detail.
01
MEET AND GREET
After collecting your customer intake form and receiving photos and videos of your space, we provide you with a fee schedule and plan a short virtual meeting to introduce our services, chat through your goals, and define the scope of your work. We determine your budget, establish collaborators, and invite you to share more details through documents, pictures, videos, and an in-person on-site assessment meeting.
CONSULTING FEE
When you accept our invitation to continue the approach and assessment process and agree that an in-person meeting will be beneficial, we will ask you to pay a $300 consulting fee upfront before the visit. After the meeting, if you accept our proposal and agree to work with us, that fee will be deducted from your invoice total. Out-of-state and international fees will be accessed on a case-by-case basis. Reach out to a Squad member to find out more.
02
APPROACH AND ASSESS
After we meet with you at your home or office to see the location, selected spaces, introduce different types of products, and discuss organization options, we will establish an estimated proposal, project estimate, and payment timeline. This proposal indicates our predicted areas of work, the selected style and design, rates and commission information, cancellation policy, on-site rules, and a confirmation of what we can do to meet your goals and satisfy your requirements.
CONSULTING FEE
If the consulting fee is paid and you decide against our approach after the on-site meeting, a portion will be refunded to you.
03
CLIENT AND OWNER OBLIGATIONS AND TIMELINE GENERATION
Once you have reviewed the project proposal and estimate, and confirmed the project approach and scope, we will ask you to sign contracts regarding client and owner obligations, timeline generation, and payment. Specific needs and information regarding your project will be shared, discussed, and collected during this time, ensuring that we will be ready to begin on the chosen date.
04
DEPOSIT AND ORDERS
Simultaneously to the contract agreement process, we will ask you to provide a payment method to have on hand for upfront deposits and fees. We will provide you with a product deposit invoice and an estimated project cost statement. The product deposit must be paid before the agreed-upon project start date.
If you have placed a photobook, guidebook, or inventory guide order with us, we will collect payment and coordinate its delivery.
05
COORDINATE WORK AND COMPLETE SPACES
Following paid deposits, we will begin to coordinate work for your project. Agreed collaborators will be contacted, and on-site preparation and planning will be finalized. Through a series of visits, we will transform your space and select the final touches, making sure that all products are carefully styled and immaculately placed. If needed, we will keep you updated on your project total and budget; change orders will also be applied to your estimates, agreements, and contracts.
06
WALKTHROUGH AND PAYMENT FINALIZATION
Once work for the project has been completed, we will conduct a walk-through and revise any areas of concern. Additional project content, including pictures and inventory guides, will be discussed. A scheduled maintenance meeting will be planned, and recurring services will be discussed and added to our schedule. Then, we will provide a final invoice and ask you to complete your payment within the agreed-upon deadline.
